Managing Modern Desktops (MD-101T00) (MS36515)

Module 1: Installing Windows

This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process.

Lessons

Introducing Windows 10

Windows 10 Editions and Requirements

Deployment Options

Upgrading to Windows 10

Deployment Tools

Lab: In-place upgrade of Win7 to Win 10

Lab: Migrating User Settings using USMT

After completing this module, students will be able to:

Understanding the different editions and features of Windows 10.

Understand the Windows 10 client installation options.

Practice installing Windows 10.

Migrate content using the User State Migration Tool.

Module 2: Post-installation Configuration and Personalization

This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell. This module will cover how device drivers work and how they work. Students will also be introduced to managing and configuring hardware peripherals such as printers.

Lessons

Configure and Customize the Windows Start Menu

Common Configuration Options

Advanced Configuration Methods

Managing Drivers and Devices

Lab: Using Settings App & Control Panel

Lab: Using Group Policy Objects

Lab: Using PowerShell to Configure Windows

Lab: Managing local and network printers

After completing this module, students will be able to:

Customize the Windows 10 UI

Configure device specific settings such as power plans and mobile device options.

Use the Windows control panel and setting app to configure settings.

Perform tasks using Windows PowerShell.

Describe concepts related to drivers.

Describe printer management concepts.

Configure client-side printing and managing print server properties.

Module 3: Updating Windows in Windows 10

In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn 

the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.

Lessons

Windows Servicing Model

Updating Windows

Lab: Updating Windows 10

After completing this module, students will be able to:

Describe the Windows servicing model.

Configure Windows update settings.

Describe updating Windows using WSUS.

Describe updating Windows using Windows Update for Business.

Configure Windows update using group policy.

Module 4: Configuring Networking

In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.

Lessons

Configure IP Network Connectivity

Implement Name Resolution

Implement Wireless Network Connectivity

Remote Access Overview

Remote Management

Lab: Configuring Network Connectivity

Lab: Configuring and Testing Name Resolution

Lab: Remote Management

After completing this module, students will be able to:

Configure IP network connectivity.

Describe how name resolution works.

Describe remote access technologies like VPNs.

Configure Windows for remote management and access.

Module 5: Configuring Storage

This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.

Lessons

Overview of storage options

Managing Local Storage

Maintaining Disks and Volumes

Managing Storage Spaces

Lab: Managing Storage

Lab: Compressing Folders

Lab: Enabling Disk Quotas

Lab: Creating a Storage Space

Lab: Synchronizing files with OneDrive

Describe the options and benefits of local, cloud, and virtual storage.

Configure OneDrive.

Configure local disk partitions and volumes.

Describe the capabilities and benefits of Storage spaces.

Module 6: Managing Apps in Windows 10

In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.

Lessons

Providing Apps to Users

Managing Universal Windows Apps

Web Browsers in Windows 10

Lab: Sideloading an App

Lab: Installing and Updating Microsoft Store Apps

Lab: Configuring Internet Explorer Enterprise Mode

After completing this module, students will be able to:

Describe the different types of applications.

Install applications manually and using automated methods.

Manage application deployment using the Windows Store.

Learn about web browser features in Windows 10.

Module 7: Configuring Authorization & Authentication

This module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.

Lessons

Authentication

Configuring User Account Control

Implementing Device Registration

Lab: Joining a Domain

Lab: Creating Security Policies

Lab: Configuring UAC

After completing this module, students will be able to:

Describe the different methods for securing data and the Windows 10 OS.

Describe the different types of user and service accounts.

Configure Windows Hello.

Configure user account control.

Module 8: Configuring Data Access and Usage

In this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.

Lessons

Overview of File Systems

Configuring and Managing File Access

Configuring and Managing Shared Folders

Lab: Creating, Managing, and Sharing a Folder

Lab: Using Conditions to Control Access and Effective Permissions

After completing this module, students will be able to:

Describe the differences and benefits of supported file systems.

Configure file and folder permissions.

Configure shared folders.

Secure Windows through local policy settings.

Module 9: Configuring Threat Protection and Advanced Security

This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.

Lessons

Malware and Threat Protection

Windows Defender

Connection Security Rules

Advanced Protection Methods

Lab: Configuring Windows Defender

Lab: Creating Firewall Rules

Lab: Creating Connection Security Rules

Lab: Using EFS

Lab: Using Bitlocker

Lab: Configuring AppLocker

After completing this module, students will be able to:

Identify common security threats .

Describe the methods by which you can mitigate these common security threats.

Describe the different methods of encryption.

Describe how Windows firewall can secure the device.

Describe the benefits of using IPSec.

Describe the different features of Windows Defender.

Describe the benefits of using AppLocker.

Module 10: Supporting the Windows 10 Environment

This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.

Lessons

Windows Architecture

Support and Diagnostic Tools

Monitoring and Troubleshooting Computer Performance

Lab: Monitoring Events

Lab: Monitoring Reliability and Performance

After completing this module, students will be able to:

Describe the Windows architecture.

Describe key stages in troubleshooting.

Describe the purpose and benefits of the various tools in Windows.

Use monitoring tools to establish a performance baseline

Optimize performance on Windows 10 clients.

Module 11: Troubleshooting Files & Applications

This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.

Lessons

File Recovery in Windows 10

Application Troubleshooting

Lab: Using File History to Recover Files

Lab: Troubleshooting Desktop Apps

Lab: Troubleshooting Application Compatibility Issues

Lab: Troubleshooting Microsoft Edge Issues

After completing this module, students will be able to:

Describe the different methods of file recovery.

Configure Windows 10 to support individual file and system recovery.

Recover a device using the Reset This PC function.

Solve application compatibility issues with the Application Compatibility Toolkit.

Troubleshoot common browser issues.

Module 12: Troubleshooting the OS

In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.

Lessons

Troubleshooting Windows Startup

Troubleshooting Operating System Service Issues

Lab: Recovering using Reset This PC

Lab: Recovering using a Restore Point

After completing this module, students will be able to:

Describe the various methods identifying and recovering from startup issues.

Describe when to use the various advanced startup options.

Identify and disable a failed service.

Identify and mitigate common locked account scenarios.

Module 13: Troubleshooting Hardware and Drivers

This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.

Lessons

Troubleshooting Device Driver Failures

Overview of Hardware Troubleshooting

Troubleshooting Physical Failures

Lab: Recovering using Driver Rollback

After completing this module, students will be able to:

Troubleshoot and remediate driver issues.

Troubleshoot Peripherals

Diagnose and replace hardware.

L’amministratore desktop moderno distribuisce, configura, protegge, gestisce e monitora i dispositivi e le applicazioni client in un ambiente aziendale. Le responsabilità includono la gestione di identità, accesso, criteri, aggiornamenti e app. L’MDA collabora con l’amministratore aziendale di M365 per progettare e implementare una strategia per i dispositivi che soddisfi le esigenze aziendali di un’organizzazione moderna.

L’amministratore desktop moderno deve avere familiarità con i carichi di lavoro M365 e deve avere solide competenze ed esperienza nella distribuzione, configurazione e manutenzione di dispositivi Windows 10 e non Windows. Il ruolo MDA si concentra sui servizi cloud piuttosto che sulle tecnologie di gestione on-premise.

L’amministratore desktop moderno deve avere familiarità con i carichi di lavoro M365 e deve avere solide competenze ed esperienza nella distribuzione, configurazione e manutenzione di dispositivi Windows 10 e non Windows. Il ruolo MDA si concentra sui servizi cloud piuttosto che sulle tecnologie di gestione on-premise. Si consiglia agli studenti di completare il corso Windows Client (MD-100T00) prima di partecipare a questo corso.

Al termine del corso i partecipanti saranno in grado di:

• Pianificare, sviluppare e implementare una strategia di distribuzione, aggiornamento e aggiornamento del sistema operativo.
• Comprendere i vantaggi e i metodi delle strategie di cogestione.
• Pianifica e implementa la registrazione e la configurazione dei dispositivi.
• Gestisci e distribuisci le applicazioni e pianifica una strategia di gestione delle applicazioni mobili.
• Gestisci gli utenti e l’autenticazione utilizzando Azure AD e Active Directory DS.
• Descrivere e implementare metodi utilizzati per proteggere dispositivi e dati.