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Durata corso:

5 giorni

Costo:

2.950,00 €

Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) (CIS05)

Codice: CIS05

Il corso CLCOR – Implementing and Operating Cisco Collaboration Core Technologies, rappresenta il pilastro fondamentale del percorso tecnologico e di certificazione Collaboration.

Esso infatti prepara il partecipante all’esame Core della Certificazione CCNP Collaboration (Esame 350-801). In questo corso si acquisiranno le competenze necessarie per implementare le tecnologie Cisco Collaboration fondamentali, partendo dallo studio generale delle architetture fino alla gestione e amministrazione di Cisco Unified Communications Manager (CUCM) passando da MGCP gateways, i Codec, Cisco Jabber, QOS and QOS Models , Cisco VoIP Bandwidth Calculator, Toll Fraud Prevention e tanto altro.

Modalità di erogazione

In aula o Live Virtual Classroom

Attestato di partecipazione

Al termine del corso verrà rilasciato l’attestato di frequenza

Esame

350-801 Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Contenuti del corso

Describing the Cisco Collaboration Solutions Architecture

  • Overview of Cisco Collaboration Solutions Architecture
  • Collaboration Deployment Models
  • Licensing
  • High Availability
  • Capacity Planning
  • Security Requirements
  • Using Certificates
  • Disaster Recovery
  • Dial Plan
  • IP Network Protocols
  • Configure IP Network Protocols
  • Codecs
  • References

Exploring Call Signaling over IP Networks

  • IP Phone Initialization
  • Single Site On-Cluster Calling
  • Single Site On-Cluster Call Setup Troubleshooting
  • Describe the Call Setup and Teardown Process
  • Describe SIP Call Signaling for Call Setup and Teardown
  • Configure and Troubleshoot Collaboration Endpoints
  • Troubleshoot Calling Issues
  • Compare the Call Control Protocols
  • Describe DTMF Signaling over IP Networks
  • References

Integrating Cisco Unified Communications Manager LDAP

  • Overview of LDAP Integration in Cisco Unified Communications Manager
  • LDAP Synchronization in Cisco Unified Communications Manager
  • LDAP Authentication in Cisco Unified Communications Manager
  • LDAP Attribute Mapping in Cisco Unified Communications Manager
  • LDAP Considerations in Cisco Unified Communications Manager
  • Access Control Groups in Cisco Unified Communications Manager
  • Feature Group Templates in Cisco Unified Communications Manager
  • Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
  • References

Implementing Cisco Unified Communications Manager Provisioning Features

  • Overview of Provisioning Options
  • Deploy an IP Phone Through Auto and Manual Registration
  • Self-Provisioning Prerequisites
  • Self-Provisioning Components
  • Self-Provisioning Authentication Modes
  • Configure Self-Provisioning
  • Batch-Provisioning Tools
  • Configure Batch Provisioning
  • References

Exploring Codecs

  • Define Codecs
  • Compare Audio Codecs
  • Compare Video Codecs
  • Evaluate the Effects of Encryption on Codecs
  • Explore the Cisco VoIP Bandwidth Calculator
  • Describing Call Admission Control
  • Configure Regions and Locations
  • References

Describing Dial Plans and Endpoint Addressing

  • Dial Plan Overview
  • Dial Plan Components and Their Functions
  • Endpoint Addressing
  • Overview of Cisco Unified Communications Manager Call Routing
  • Cisco Unified Communications Manager Call-Routing Logic
  • Address Methods and Digit Analysis
  • Variable-Length Patterns, Overlapping Patterns, and Urgent Priority
  • Implement Endpoint Addressing and Call Routing
  • References

Implementing MGCP Gateways

  • Overview of MGCP Gateways
  • MGCP Gateway Implementation
  • Path Selection in Cisco Unified Communications Manager
  • Route Groups
  • Route Lists and Route Patterns
  • Digit Manipulation in Cisco Unified Communications Manager
  • Implement PSTN Calling Using MGCP Gateways
  • References

Implementing Voice Gateways

  • Overview of Dial Peers
  • Configure and Troubleshoot ISDN PRI
  • Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Digit Manipulation Features on Cisco IOS Gateways
  • Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Codec and DTMF-Relay Selection on Cisco IOS Gateways
  • References

Implementing Path Control

  • Calling Privileges Overview
  • Partitions and CSSs
  • Partition and CSS Considerations
  • Time-of-Day Routing
  • Client Matter Codes and Forced Authorization Codes
  • Configure Calling Privileges
  • References

Implementing Toll Fraud Prevention

  • Toll Fraud Prevention Overview
  • Cisco Unified Communications Manager CoS for Toll Fraud Prevention
  • Implement Toll Fraud Prevention on Cisco Unified Communications Manager
  • References

Implementing Globalized Call Routing

  • Overview of Multisite Dial Plans
  • Globalized Call Routing Overview
  • Globalized Call Routing Number Formats
  • Globalization of Localized Call Ingress
  • Localization During Call Egress
  • Implement Globalized Call Routing
  • References

Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager

  • Media Resources Overview in Cisco Unified Communications Manager
  • Media Resource Selection and Access Control in Cisco Unified Communications Manager
  • Describing the Annunciator Feature
  • Describing Unicast and Multicast MOH Characteristics
  • Audio and Video Conference Bridge Devices
  • Audio and Video Conference Bridge Integration Options
  • MTP and Transcoder Devices
  • MTP and Transcoder Requirements
  • References

Describing Cisco Instant Messaging and Presence

  • Describe Cisco IM and Presence Features and Architecture
  • Compare the Protocols XMPP and SIMPLE SIP
  • Clustering
  • Describe Cisco Unified Communications IM and Presence Components and Communication Flows
  • References

Enabling Cisco Jabber

  • Cisco Jabber Deployment Modes
  • Cisco Jabber Operational Modes
  • Deploy an On-Premise Cisco Jabber Client for Windows
  • References

Configuring Cisco Unity Connection Integration

  • Overview of Cisco Unity Connection Integration
  • SIP Integration
  • Typical Integration Mistakes
  • Integration Considerations
  • Configure the Integration Between Unity Connection and Cisco UCM
  • Manage Unity Connection Users
  • References

Configuring Cisco Unity Connection Call Handlers

  • Call Handler Overview
  • System Call Handler
  • Caller Input
  • Operator Call Handler
  • Goodbye Call Handler
  • Directory Handler
  • Interview Handler
  • References

Describing Collaboration Edge Architecture

  • Describe Collaboration Edge (Expressway-C, -E)
  • Describe Supported Services for B2B Collaboration
  • Describe Prerequisites for Mobile and Remote Access
  • Describe Service Discovery
  • Explore Expressway Settings for MRA
  • Describe Cisco Unified Border Element (CUBE)

Analyzing Quality Issues in Converged Networks

  • Converged Networks
  • Available Bandwidth
  • Components of Network Delay
  • End-to-End Delay Calculations
  • Jitter
  • Packet Loss

Defining QoS and QoS Models

  • QoS Defined
  • Network Traffic Identification
  • Divide Network Traffic into Classes and Define Policies
  • QoS Mechanisms
  • QoS Models
  • DSCP Encoding
  • Expedited Forwarding and Assured Forwarding
  • Class Selector

Implementing Classification and Marking

  • Classification and Marking Overview
  • Classification and Marking at the Network and Data Link Layers
  • QoS Service Class
  • Cisco Marking Recommendations
  • QoS Markings in a SIP Call Flow
  • MQC Classification and Marking Options
  • Configure QoS

Configuring Classification and Marking on Cisco Catalyst Switches

  • Campus Classification and Marking
  • Overview of QoS Trust Boundaries
  • Ingress QoS Models
  • QoS Marking and Table Maps
  • Internal DSCP
  • References
  • IPv6 Stateless Address Autoconfiguration Overview
  • DHCPv6 Overview
  • DHCPv6 Operation
  • Stateless DHCPv6 Overview
  • DHCPv6 Relay Agent
  • Obtain IPv6 Addresses Dynamically
  • Troubleshoot DHCP
  • Troubleshoot IPv6 Address Assignment on Clients
  • Troubleshoot DHCPv4 and DHCPv6 Issues

Introducing IPv6 First Hop Security

  • Describe IPv6 Snooping
  • Describe IPv6 ND Inspection
  • Describe IPv6 RA Guard
  • Describe DHCPv6 Guard
  • Describe IPv6 Source Guard
  • Describe IPv6 Destination Guard

Securing Cisco Routers

  • Interpret an IPv4 ACL
  • Implement an IPv4 ACL for Filtering
  • Implement a Time-Based IPv4 ACL
  • Interpret an IPv6 ACL
  • Implement an IPv6 ACL for Filtering
  • Troubleshoot Access Lists
  • Troubleshoot IPv4 and IPv6 ACL Issues
  • Describe Control Plane Security
  • Describe Control Plane Policing
  • CoPP Implementation Steps
  • Describe uRPF
  • uRPF Configuration Example
  • Configure and Verify uRPF

Troubleshooting Infrastructure Security and Services

  • Troubleshoot Network Management Protocol Issues: Lab 1
  • Troubleshoot Network Management Protocol Issues: Lab 2
  • AAA Overview
  • AAA Configuration Using Local Database
  • AAA Configuration Using a AAA Server
  • Troubleshoot AAA
  • SNMP
  • Troubleshoot SNMP
  • Syslog
  • Network Management Protocols
  • NetFlow
  • Cisco Flexible NetFlow

Troubleshooting with DNA Center Assurance

  • Need for DNA Assurance
  • Cisco AI Network Analytics
  • DNA Assurance Health Scores
  • Using Path Trace for Troubleshooting
  • Troubleshooting using DNA Assurance: Use Cases

Laboratori

  • Using Certificates
  • Configure IP Network Protocols
  • Configure and Troubleshoot Collaboration Endpoints
  • Troubleshoot Calling Issues
  • Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
  • Deploy an IP Phone Through Auto and Manual Registration
  • Configure Self-Provisioning
  • Configure Batch Provisioning
  • Explore the Cisco VoIP Bandwidth Calculator
  • Configure Regions and Locations
  • Implement Endpoint Addressing and Call Routing
  • Implement PSTN Calling Using MGCP Gateways
  • Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
  • Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Configure Calling Privileges
  • Implement Toll Fraud Prevention on Cisco Unified Communications Manager (CUCM)
  • Implement Globalized Call Routing
  • Deploy an On-Premise Cisco Jabber Client for Windows
  • Examine the Integration between Unity Connection and CUCM
  • Manage Unity Connection Users
  • Enterprise Application Integration (EAI): Configure QoS

 

 

 

Partecipanti
  • Students preparing to take the CCNP Collaboration certification
  • Network administrators
  • Network engineers
  • Systems engineers
Prerequisiti

Si consiglia la partecipazione al Corso Cisco CCNA o avere se seguenti conoscenze:

  • Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
  • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment
Obiettivi

Al termine del corso i partecipanti saranno in grado di:

  • Describe the Cisco Collaboration solutions architecture
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Describe the different codecs and how they are used to transform analogue voice into digital streams
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • Implement a Cisco gateway for PSTN access
  • Configure calling privileges in Cisco Unified Communications Manager
  • Implement toll fraud prevention
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • Describe Cisco Instant Messaging and Presence, including call flows and protocols
  • Describe and configure endpoints and commonly required features
  • Configure and troubleshoot Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection call handlers
  • Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
  • Define QoS and its models
  • Implement classification and marking
  • Configure classification and marking options on Cisco Catalyst® switches
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